Global Conference BFO’s – Part 2

Here are some more things you can apply to improve your performance and the success of your business: 1. There are 4 steps to each of your major goals:

a. Decide – commit to the goal b. Breakdown the goal to specific intermediate goals c. Set a plan – step by step what must be done to accomplish the goal d. Take ACTION – If not now, then when? – Have time pressure to all goals

2. Develop Key Performance Indicators for every step of your processes – sales, goals, operations, or anything else you wish to accomplish 3. From Ivan Misner, the day two guest speaker:

a. “You can’t define yourself by your mistakes, only by your successes.” b. When networking up, don’t ask for anything. c. When networking strive for

i. Visibility – People know you. ii. Credibility – People know you are good at what you do. iii. Profitability – Constant referrals from people you know. iv. But NOT Irritability – Pre-mature solicitation.

d. Be aware of the Networking Disconnect – If, at a networking meeting you ask everyone who is there to sell something to raise their hand, you will see virtually everyone raise their hand. If you then ask everyone who is there to buy something to raise their hand, no one will raise their hand. e. The 12 x 12 x 12 Rule – Be aware of:

i. What you look like from 12 feet away? Look the part. ii. What you look like from 12 inches away? Have a positive attitude and stick to positive topics. iii. What are your first 12 words?

f. When networking you should use at least 3 of the following 4 networking streams:

i. Casual Contact Groups – Chambers, non-profit boards, etc. ii. Knowledge Groups – Professional or industry associations, etc. iii. Strong Contact Networks – BNI, groups with a specific business purpose. iv. Online Networks – Facebook, LinkedIn, Twitter, etc.

g. However, nothing beats face to face. h. Work / Life Balance is an illusion, seek Work / Life Harmony.

4. Energy in motion = Emotion More to follow.

ActionCOACH Global Conference BFO’s – Part 1

Here are a few things you can apply to improve your performance and the success of your business:
  1. Have the one primary goal you are working on up on your wall (and your coach’s wall), in front of you until it is accomplished.
  2. Many of us think about the new things we should start doing, few of us invest any time at all on identifying the things we need to stop doing.
  3. From Stedman Graham, the day one guest conference speaker:
    1. a.“Your business is only as good as you.” – If you want business to get better, you need to improve.
    2. “We all have 24 hours in each day … therefore we are all equal.” – How do you invest your 24 hours?
    3. Whenever you let someone define you, they will always define you as less than them. Take care with your reputation, first impressions and the promises you make.
  4. What do the 1% of the population who are extremely successful do that we can learn from:
    1. They have a strong WHY
    2. They operate Present-Future not Past-Present
    3. They are results driven
    4. They operate above the line – They take ownership, they are accountable and they take responsibility for their results
    5. They think and plan
    6. They have a belief in success
    7. They value their worth
    8. They have clarity of purpose
    9. They are congruent between their intention and their attention
    10. They continually grow and learn
  5. If you can’t see it, you can’t be it – have clarity of vision.
  Stay tuned, more to follow.

Are You Connecting The Dots?

While on my way back to New York, from the ActionCOACH 2011 North American Conference I was thinking about the speakers who presented and had an insight I wish to share with you. It was a great conference with a massive amount of learning, insights, BFOs (Blinding Flashes of the Obvious), collaboration and fun. I will share some new strategies and BFOs in subsequent blog posts. There were many top-notch people on stage at the conference, most of whom, including Brad Sugars himself, I noticed, repeated their key points more than once. That repetition started me wondering why these very polished, engaging speakers, and many other speakers I’ve seen, some very well known, used this technique. Do they think we are slow learners? Not listening? That we can’t discern major points from minor points? Don’t get me wrong, the speakers did not repeat themselves word for word. They rephrased, one, two and sometimes as many as four or five times. They kept making their point over and over again with sometimes subtly different language, sometimes very different language. So while sitting here on my flight I had what I think is a very useful BFO, namely that these speakers were making sure to connect the dots for us. Now you may be thinking, so what, I don’t speak in public. I don’t make speeches to large groups of people, or even small intimate groups. So why is this important to me and my business? I want you to think back to sales meetings you have been in. How many times were you surprised by the seemingly off-the-mark questions or reactions that followed your well prepared presentation and handouts? Was your audience not paying attention? Were they asleep? On the other hand, how many times were you the recipient of a presentation that you misinterpreted, causing the presenter no small amount of frustration? Both of these situations, as presenter or presentee, are the result of a failure by the presenter to connect the dots. So what is the point? If you don’t connect the dots, your audience will connect them for you, and will very often miss or mangle your message. It is well known that different people absorb information in different ways. That is why these very effective speakers repeat the main points of their message several times using different languaging. This applies to every communication mode you use, your spoken presentations, your brochures, your white papers, your sales materials, your blog posts, your YouTube videos, everything. Repeat yourself, or in the appropriate situation, raise questions that will help you verify that your message arrived as you intended. It is all about reducing the chance that your key points will be missed and your goals harder to achieve. Remember, Communication is the response you get!