There’s nothing so meaningless as …

The other day I was reading an article in the February 2014 edition of Entrepreneur Magazine (yes, I am a few months behind in my reading) that struck a chord with me.  At first I considered writing my own blog post on the same subject, and then I realized that I couldn’t have said it better than John Shook did in the Q&A piece about the lean movement. In his answer to the first question is a fabulous quote that nails the importance of adding value; “There’s nothing so meaningless as doing efficiently that which should not be done at all.”  Of course, the value created must be in concert with the customer’s definition of value. The second answer addresses the value of planning, as does the fourth answer.  Finally, the fifth answer recognizes that planning is an ongoing process. I hope you enjoy this insightful Q&A.

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