2017 Business Excellence Forum – Blinding Flashes of The Obvious Part 2

  • After a short break, Keith Cunningham continued with many insights born out of a major bankruptcy that occurred in 2001: img_9520-small And then … img_9524-small Of course, he was speaking about ENRON
  • To repeat a BFO from part 1 – Profit is a THEORY / Cash is a FACT img_9529-small
  • If the Wall Street analysts had looked at ENRON’s Cashflow Statements, they would have easily discovered that ENRON was in an unsustainable cash situation. So … img_9530-small
  • Another great Keith quote “The key to getting rich (generating cash) is to make fewer stupid decisions.” Generate, digest and understand your timely financial statements, and scoreboards.  Your financials and scoreboards MUST be relevant, based on a granular chart of accounts and metrics that are reflective of your goals.  If you do this, you will make better decisions.
  • Get the BUSINESS into business!
Next Mr. Cunningham concluded with what I consider to be the most important message of his presentation:
  • An Owner/CEO/Leader has four jobs that CANNOT be delegated:
    1. Getting clarity about the obstacles
      • Identify and understand the obstacles to success, develop a strategy to overcome the obstacles and then build a machine to carry out the strategy / OSM – Obstacle + Strategy + Machine
      • The Machine is A Plan, the People and Execution
      • Be careful to determine the REAL problem
      • Continually ask yourself what can I do today to improve my situation?
      • Often, we don’t have clarity because we don’t ask the RIGHT Questions
        • “Smart people have really good answers, geniuses have really good questions.”
      • Powerful questions: img_9544-small Powerful Growth Questions: img_9546-small
      • To identify the underlying reasons: img_9547-small
    2. Prioritization – Allocation of resources img_9549-small Another great question: img_9550-small
  1. Organizational Chart – Structure and Who
    • Keith said “opportunity without structure is chaos and drama!”
    • One of my coaches says “Abundance cannot exist where there is complexity and/or drama.”
    • Who? img_9552-small and solve problems
  2. Culture
    • Culture, Not Perks
    • Employees are number 1, not customers
    • The source of all value is your Team (your Who) and your Culture img_9555-small img_9557-small img_9557-bottom-small img_9558-small
  • To Summarize – As a CEO/OWNER/LEADER you cannot Delegate: img_9553-small 
The next presenter was Dr. Ivan Misner, founder and Chairman of Business Network International (BNI).  Dr. Misner has been called the “Father of Modern Networking” and is a well-known speaker and author on the subject of business networking.  You will not be surprised that the subject of his presentation was networking.  Here are a few BFOs from his presentation:
  • When at a business networking function, it doesn’t hurt to ask for business – RIGHT? WRONG!  Networking is all about making and building relationships.
  • Many people, when introduced to a person of certain professions will cut the conversation short – thinking they can’t help me. That is a mistake because you never know who they know.
  • Networking is like farming – you must plant the seeds of a relationship with everyone you meet.
  • Diversify your networks – join industry exclusive, non-exclusive, industry specific, locally based (chamber of commerce, for example), regional and on-line networks.
  • Be aware of the relationship of the time it will take to build confidence with someone you meet based on your profession. img_9573-small
  • And remember perception is reality img_9574-small Be aware of how you are perceived.
This wraps up my BFOs from the first day of the 2017 BEFA.  Stay tuned for Part 3.

Global Conference BFO’s Part 3

Here are even more tidbits that you can apply to improve your performance and the success of your business:  
  1. Make everyone you meet feel better about themselves
  2. Brad Sugars said – We put ourselves into a box we create for ourselves. Therefore, we can create a new box.
  3. From Michael Port the day three guest speaker:
    1. There are 7 core self-promotion strategies:
      1. Networking * – Develop deeper relationships with the people you already know
      2. Direct Outreach*
        1. list 20 people you wish to know
        2. set a Google alert for each
        3. reach out to the person at the top of the list, 1per day and then move that person to the bottom of the list
        4. result – you will reach out to each person once per month
      3. Referrals*
      4. Keep In Touch*
      5. Speaking
      6. Writing
      7. Web (Items with * are mandatory)
    2. Always have something to invite people to
  4. Invest in your own growth – Learn to Earn
  I hope you picked up at least one thought, idea or strategy from this, and the two previous blogs in this series, which you can use to increase your success.

Global Conference BFO’s – Part 2

Here are some more things you can apply to improve your performance and the success of your business: 1. There are 4 steps to each of your major goals:

a. Decide – commit to the goal b. Breakdown the goal to specific intermediate goals c. Set a plan – step by step what must be done to accomplish the goal d. Take ACTION – If not now, then when? – Have time pressure to all goals

2. Develop Key Performance Indicators for every step of your processes – sales, goals, operations, or anything else you wish to accomplish 3. From Ivan Misner, the day two guest speaker:

a. “You can’t define yourself by your mistakes, only by your successes.” b. When networking up, don’t ask for anything. c. When networking strive for

i. Visibility – People know you. ii. Credibility – People know you are good at what you do. iii. Profitability – Constant referrals from people you know. iv. But NOT Irritability – Pre-mature solicitation.

d. Be aware of the Networking Disconnect – If, at a networking meeting you ask everyone who is there to sell something to raise their hand, you will see virtually everyone raise their hand. If you then ask everyone who is there to buy something to raise their hand, no one will raise their hand. e. The 12 x 12 x 12 Rule – Be aware of:

i. What you look like from 12 feet away? Look the part. ii. What you look like from 12 inches away? Have a positive attitude and stick to positive topics. iii. What are your first 12 words?

f. When networking you should use at least 3 of the following 4 networking streams:

i. Casual Contact Groups – Chambers, non-profit boards, etc. ii. Knowledge Groups – Professional or industry associations, etc. iii. Strong Contact Networks – BNI, groups with a specific business purpose. iv. Online Networks – Facebook, LinkedIn, Twitter, etc.

g. However, nothing beats face to face. h. Work / Life Balance is an illusion, seek Work / Life Harmony.

4. Energy in motion = Emotion More to follow.