A BFO About Planning

This blog was originally posted 1/7/2018 at actioncoachmichaelbreitman.com

I had a major comeuppance and Blinding Flash of the Obvious (BFO) this morning related to one of my monthly activities, instigated by a Darren Hardy video I watched yesterday.  During my holiday break the week between Christmas and New Year’s, I worked on a few administrative tasks in advance of their normal schedule.  Among them was a look at my Accounts Receivable (A/R) aging.  I printed the A/R Summary Aging Report from QuickBooks and thought about how I wanted to collect from each of the few past due client in the report.  After deciding on several different collection strategies based on the past due amount, age and client situation, I put a code next to each past due client.   For example; some were going to receive a statement via email followed by a call, a few would get a mailed statement and a call, etc.  I must admit, I was very proud of myself for addressing this unpleasant, but necessary task earlier than usual.

This morning, almost two week later, I realized that after planning my collection strategies, I put my collection plan into my A/R folder without implementing it!  My BFO:

Planning to do something, and knowing how it will be accomplished ….

Is Not The Same As Actually Doing It!

There is no doubt that planning is essential, as the saying goes, “Failing to Plan is Planning to Fail.”  However, failing to work the plan is actual failure.

In Darren Hardy’s video, he presented a weekly Sunday Planning System (http://dh.darrenhardy.com/win-the-week).  As he explains during the video, he was given the system by a billionaire he was introduced to a few years ago.  In addition to the Sunday Planning System, the billionaire told him that in order to focus and maximize his effectiveness and results, he works on one, and only one major item per day.  He addresses that item until it is complete.  Based on this system, and my BFO, my plan going forward is to plan and finish whenever possible.  No more plan, put aside to finish later.  By the way, Darren Hardy is one of the keynote speakers at the 2018 Business Excellence Forum and Awards (http://www.thebusinessexcellenceforums.com/events/?event_id1=7) February 18th to 20th in San Diego.

As we begin 2018, I encourage you to plan and act to achieve your goals.  My ActionCOACH colleagues and I are presenting GrowthCLUB 90-day planning workshops in the coming weeks.  These powerful and very effective workshops will accelerate your journey to massive results in your business and life.  Plan to register, attend and implement your ActionPLAN.

2019 Business Excellence Forum – Blinding Flashes of the Obvious Part 3

The second day of BEF kicked off with Michael Losier, author of “Law of Attraction – The Science of Attracting More of What You Want and Less of What You Don’t.”  Among the many BFOs were:
  • Contrast – The brief observation of what you don’t want will bring clarity to what you do want
  • The Law of Attraction is like a Google search, refine the search until you find what you are looking for.
  • To invoke the Law of Attraction, refine your Words->Thoughts->Vibes->Results
Our next speaker was Stephen Hightower, President & CEO of Hightower Petroleum Co.  Mr. Hightower was profiled in CNBC’s “Blue Collar Millionaires”, he went from cleaning toilets in his parent’s janitorial business to founding a multi-million-dollar oil company.  One of his big breaks occurred when his company was chosen to provide all the fuel that is put into new cars coming off GM’s production line.  At the time, he didn’t have the credit nor the supply chain to satisfy the contract.  In fact, he needed to triple his capacity.  His search for credit and supply led him to the following BFO:
  • “If the opportunity is big enough, you can find a supplier to support it.”
Having the right relationships has enabled his company to now supply the fuel for most of the cars produced in North America. The additional BFO’s from Mr. Hightower’s presentation included:
  • As long as you don’t die, you have the opportunity to do something different
  • “Exposure gives you the ability to see what is possible.”
  • “90 % of my customers are being called upon by someone else.  100% of my customers were once customers of someone else.”
This last BFO from Stephen Hightower was so powerful and valuable that it covered my BEF investment several time over.  We all have competitors, thus, to succeed for the long haul, we must CONTINUALLY exceed our customer’s rising expectations. Stay tuned for the next installment of BFOs from the 2019 BEF.

2019 Business Excellence Forum – Blinding Flashes of the Obvious – Part 1

For the fourth year in a row, the Business Excellence Forum (BEF) grew and exceeded the previous years in attendance, presenters and content.  This year there were more than 700 business owners, executives, team members and business coaches in attendance in Charleston, SC.  With that many attendees, there was an abundance of formal and informal exchanges of ideas, strategies, success stories and best practices. This year’s forum had an extensive list of keynote speakers whose presentations yielded many Blinding Flashes of the Obvious (BFOs) and new ways of looking at things.  The following are some of the BFOs that struck a chord with me, all of which will enhance the value I bring to my clients.  I am sure that some of these will have a similar effect on you. The event began with Dr. Mark Thompson and Dr. Bonita Thompson, authors of “Admired – 21 Ways to Double Your Value”.  Their presentation was about “Being The Most Admired Brand.”   They presented the five factors needed to be an admired brand:
  1. Who do you admire?
    • We admire people with the same values as us
    • We all need “Power Partners” – mentors
  2. Productive PARANOIA
    • Steve Jobs 1.0 – was fired from Apple. At that time, he was ambitious, arrogant, and lacked humility
    • Steve Jobs 2.0 – re-tooled himself and built Apple into one of the most valuable companies in the world
img_2817-for-blog
  1. Value-Creators – If your house burned down, would you:
    • Rebuild the same House?
    • Using the same Process?
    • With the same Team?
    • What about your business? Does your business create Value?
  2. Never-ending Mission – four parts
    • BHAGs – Big Hairy Audacious Goals
    • OKR – Objectives and Key Results
    • Simplicity
    • Urgency – Creates Learning & Growth
img_2831-for-blog
  1. Deliberate Practice – 6 Parts
img_2843-for-blog
  1. Redefine Success – What is your definition of Success?
img_2846-for-blog They concluded with the secret to passionate growth: img_2849-for-blog And Number 7 Gratitude. Our next speaker was ActionCOACH Chairman and Founder, Brad Sugars.  Under the often-repeated mantra of going back to basics, Brad presented some reminders and updates to the Six Steps to Massive Results seminar.  Highlights include:
  • Don’t fall in love with your product or service – break out of your rut and continually improve and innovate
  • It is no use building your marketing if you can’t keep the customers – make sure you can consistently deliver
  • With the internet and social media, marketing has shifted toward labor, away from spend
  • In the ActionCOACH concept of Test & Measure – testing has become extremely easy because of all the statistics that are available
  • Use the ActionCOACH 5 Way Formula backwards, from Profit up – 5 years, 4 years, …
Stay tuned for the next installment of BFOs from the 2019 BEF.

A BFO About Planning (moved)

I had a major comeuppance and Blinding Flash of the Obvious (BFO) this morning related to one of my monthly activities, instigated by a Darren Hardy video I watched yesterday.  During my holiday break the week between Christmas and New Year’s, I worked on a few administrative tasks in advance of their normal schedule.  Among them was a look at my Accounts Receivable (A/R) aging.  I printed the A/R Summary Aging Report from QuickBooks and thought about how I wanted to collect from each of the few past due client in the report.  After deciding on several different collection strategies based on the past due amount, age and client situation, I put a code next to each past due client.   For example; some were going to receive a statement via email followed by a call, a few would get a mailed statement and a call, etc.  I must admit, I was very proud of myself for addressing this unpleasant, but necessary task earlier than usual. This morning, almost two week later, I realized that after planning my collection strategies, I put my collection plan into my A/R folder without implementing it!  My BFO:

Planning to do something, and knowing how it will be accomplished ….

Is Not The Same As Actually Doing It!

There is no doubt that planning is essential, as the saying goes, “Failing to Plan is Planning to Fail.”  However, failing to work the plan is actual failure. In Darren Hardy’s video, he presented a weekly Sunday Planning System (http://dh.darrenhardy.com/win-the-week).  As he explains during the video, he was given the system by a billionaire he was introduced to a few years ago.  In addition to the Sunday Planning System, the billionaire told him that in order to focus and maximize his effectiveness and results, he works on one, and only one major item per day.  He addresses that item until it is complete.  Based on this system, and my BFO, my plan going forward is to plan and finish whenever possible.  No more plan, put aside to finish later.  By the way, Darren Hardy is one of the keynote speakers at the 2018 Business Excellence Forum and Awards (http://www.thebusinessexcellenceforums.com/events/?event_id1=7) February 18th to 20th in San Diego. As we begin 2018, I encourage you to plan and act to achieve your goals.  My ActionCOACH colleagues and I are presenting GrowthCLUB 90-day planning workshops in the coming weeks.  These powerful and very effective workshops will accelerate your journey to massive results in your business and life.  Plan to register, attend and implement your ActionPLAN.

2017 Business Excellence Forum – Blinding Flashes of The Obvious Part 4

Paul Dunn continued with his presentation by switching gears to speak about the concept of price anchoring. He presented a case study based upon the fact that most people remember the last thing they see or hear.  The case study involved adding eight words at the end of a price quotation for a product or service img_9693-small img_9696-small Result: 30% conversion rate for price alone, 90% conversion rate with the addition of those 8 words! Paul finished up by returning to his original concept by saying “The shortcut to more is to MATTER more.” img_9713-small img_9714-smallimg_9716-small And a quote by Richard Branson img_9720-small   A very impactful speaker who spoke briefly the afternoon of the first day and then returned to speak to the coach’s conference (day 3) was Trav Bell, the Bucket List Guy (http://www.thebucketlistguy.com/).
  • After saying that a bucket list is about what you learn about yourself during the journey, he had the entire audience participate in two hands-on exercises:
  1. We were given 10 minutes to begin writing our “reverse” bucket list – a list of things, adventures, accomplishments, and people we had already met or achieved that we were proud about. We then shared items from our list with a partner.  This was a great exercise, one which I completed on my return flight to NY.
  2. After presenting his acronym MYBUCKETLIST as a framework for our bucket lists:

Meet a personal hero Your proud achievements Buy that special something Ultimate challenges Conquer a fear Kind acts for others Express yourself Take lessons Leave a legacy Idiotic stuff Satisfy a curiosity Travel adventures

Trav gave us 15 minutes to select a letter, add an item to our list and then act on that item.  Many in the audience signed up for guitar lessons or made pledges to their favorite charity.

Both exercises were empowering and great examples of coaching.  I highly recommend you seek out a partner, or coach to create both bucket lists.

Trav concluded by saying “People are dying at 40, being buried at 80.”  Don’t be one of them.   Another presenter to the coach’s portion of BEF was Traci Diaz of Break Free Consulting.  Traci gave us many ideas, one of which stood out:

The Central Question to ask yourself several times each day is: “What choice can I make, and action can I take, in this moment, to create the greatest value?”

  The BEF was concluded by Brad Sugars.  Brad stretched everyone’s vision by challenging everyone to create their 100-year vision!  He reiterated an Owner’s/CEO’s/ Leader’s responsibility to enroll and inspire their team:
  • Vision – 100 years in the future, if the mission is accomplished
  • Mission – the value your company brings to the world
  • Culture – the rules of the game
He reminded us of the ActionCOACH formula for success Dreams X Goals X Learning X Plans X Actions = Success It is useless to lead a team that is not confident and productive Productivity comes from passion and focus Realize that the better you get at _____ the easier it becomes – tackle the difficult to make it easy. After drawing the following flipchart, Brad added that you MUST be congruent with your identity, or create MORE identity img_9728-small A case study example of expanded identity:

A doctor raised his identity from doctor to entrepreneur who happens to be in the medical business.  Result – went from one office with him as the only provider to nine offices with more than 400 providers.

We coach for break-throughs, not just learning.   After the conference, I observed a great example of communicating a Unique Value Proposition in the parking lot of my hotel: img_9772-small img_9771-small I hope you have formed your own BFOs from this blog series. The 2018 Business Excellence Forum will be in San Diego from February 18th to the 20th.  If you wish to join me and about 700 other business owners, CEOs, leaders, executives and business coaches, or if you would like to accelerate your success, please contact me or any of my ActionCOACH colleagues.  Our mission is to create

World Abundance Through Business Re-Education

2017 Business Excellence Forum – Blinding Flashes of The Obvious Part 3

Day two was kicked off (no pun intended) by Tim Brown, 1987 Heisman Trophy winner, NFL Hall of Fame member, and very inspirational speaker.  Here are some of my Tim Brown BFOs:
  • Be the coach
    • Be sure of yourself & your approach
    • Emphasize team
    • Look for & guide team members to see their abilities & potential
  • Talent is not enough – you need mental strength to succeed
  • Realize that sometimes a mindset change may be required to move forward
  • img_9612-small
  • Seek mentors …
    • Who can show you something about yourself
    • See what you cannot see within you
    • Say what you need to hear, not what you want to hear
  • Don’t be adverse to using a proven system from elsewhere
  • Little things lead to big results
The next speaker was Richard Maloney, President of Engage and Grow, a strategic partner of ActionCOACH.  In the course of presenting the benefits and outline of the Engage & Grow 12-week program, Rich enlightened us about the current poor state of employee engagement, strategies to raise the level of engagement and the benefits thereof:
  • img_9637-small
across the USA only 24% of employees are highly engaged.  Another way of looking at that is img_9638-small on average two out of every ten of your team are so highly disengaged that they would sabotage your company, or jump ship.  If you think your team would score as more engaged, think again.  A survey of their clients found a 30% gap between senior management’s guess and the team’s actual level of engagement. img_9640-small The Engage & Grow program taps into the science of motivation.
  • A Deloitte survey found that companies with highly engaged teams were eight times more successful over a ten year period than industry peers with lower team engagement.
  • Our job is to change the lives in front of us.
Next up was Paul Dunn, Chairman of B1G1, a global business giving initiative on a mission to create a world full of giving.  Paul’s presentation was in keeping with this year’s BEF theme of Serve More to Earn More. Paul opened with the following quote from Sir Issacs Newton: img_9666-small Using www.internetlivestats.com in order to show that time is increasingly compressed, he displayed some live global stats for that moment: (2/21/2017):
  • 7,519 tweets / sec.
  • 2,472 Skype calls / sec.
  • 58,875 Google searches / sec.
  • 68,234 YouTube video uploads / sec.
  • 2,566,295 email / sec.
  • 42,125 gbytes / sec.
And img_9670-small He quoted Peter Diamandis: img_9674-small He urged us to EARN more to GIVE more, and vis-a-versa: img_9676-small to address these global issues There are two choices we can make: img_9678-small or img_9679-small “The challenge is not to be successful, the challenge is to matter more. – Seth Godin From Simon Sinek’s “Start With WHY” img_9684-small img_9686-small This wraps up part three of my 2017 BEFA BFOs.  There will be more Paul Dunn and Brad Sugars in part four.

2016 Business Excellence Forum – Blinding Flashes of the Obvious Part 2

More BFOs from Day 1 of the 2016 BEF, Troy Hazard continued. Troy told a story about car salesman who had sold him a luxury car in Australia where he lived before moving to the USA a few years ago. The salesman asked how often he traded cars in, Troy answered about every 4 years. The salesman began contacting Troy about every 6 to 8 weeks, by mail, email, telephone, you name it – when Troy moved to USA permanently the salesman continued kept in touch.  After about 4 years the salesman called to say it’s time for a new car.  Troy told the salesman that he permanently moved to US and salesman continued to stay in touch.  On a family visit back to AU, Troy dropped into the dealer and asked the salesman why he continued to stay in touch, answer … “I sold more than 100 cars to your friends.”  The business question to ask yourself is; How is my business staying in touch with our customers, members, advocates and raving fans? (See the following section – day one BFOs from Brad Sugars – The Ladder of Customer Loyalty). Next, Troy urged us to always have absolute clarity of where the money/profit comes from.  His example was an electrician who repositioned to being a Total Energy Solution. Troy also told us about one of his companies that had five salesmen.  Following a typical bell curve, at one end of the curve was a salesman who was only doing about $60,000 in commissions and was way below quota.  In the middle were three salesmen at or slightly above quota, earning $100,000 to $125,000 in commission income.  At the other end of the bell curve was a salesman who was pulling in about $275,000 in commissions.  Troy then threw a trick question at us, asking who he fired.  Most guessed the $60K salesman.  In fact he fired the $275K salesman, explaining that he was disruptive, not a team player, stealing leads from the others, didn’t embrace the company culture, etc.  The business question here is who on your team is not fully engaged with the mission/vision/culture of your business?  By the way, he also fired the 60K salesman. The final BFO from Troy Hazard was very simple; Change or Die, one change at a time!   Our next speaker was Brad Sugars, the founder and chairman of ActionCOACH.  Brad opened with the statement that “Profit comes from REPEAT BUSINESS.” Next Brad presented the ActionCOACH Ladder of Customer Loyalty. IMG_7935 small The first rung of the ladder is Suspect – a target or an ideal customer.

Suspects are moved up the ladder to Prospect via marketing.  Prospects have taken some action; responded to an ad, visited your store, called to ask buying questions, etc.  The BFO here relates to the ActionCOACH 5 Way Formula, “if the Conversion Rate is low, the Target is WRONG!”Prospects are moved up the ladder via sales to Shopper. Shoppers have made their first purchase.  The BFO that Brad mentioned here is “the 2nd purchase is 10 times more important than subsequent purchases.”

Shoppers become Customers when they make that all important second purchase.  This is where you begin to build a relationship with your customer.  Have a consistent point of contact and establish genuine know-like-trust in the relationship.

As you develop stronger and stronger relationships with Customers they can become Members.  Members will develop a sense of belonging.  The sense of belonging must be enhanced by superior, personalized customer service and continued relationship building.  The BFO here is Great Customer Service starts with doing business with those you want to do business with (see Target above).

Continued relationship building and consistent superior customer service will result in your Members moving up to Advocates.  A major BFO here is every customer defines customer service differently, that is why building strong relationships is the KEY.  Advocates will refer their friends and network to your business.

If you consistently deliver exceptional customer service and continue to build relationships, your Advocates will become Raving Fans.  Raving fans will refer all of their friends and their networks to your business.

Whew, this wraps up my BFOs from only the first day of the 2016 BEF.  Stay tuned, there is much more to come.

2016 Business Excellence Forum – Blinding Flashes of the Obvious Part 1

I must say, the Business Excellence Forum (BEF) gets better each year.  There were more than 500 business owners, executives, team members and business coaches in attendance.  With that many attendees, there were plenty of formal and informal exchanges of ideas and best practices. This year’s forum had some amazing keynote speakers whose presentations yielded many Blinding Flashes of the Obvious (BFOs).  The following are some of the BFOs that struck a chord with me.  I am sure that some of these will have a similar affect on you. Our first speaker was world-class branding expert Sally Hogshead www.howtofascinate.com (yes, that is her real name “With a name like mine, I had to be successful.”) discovered a new way to measure how people perceive your communication, through the Fascination Advantage® system. Sally is the author of two books “How The World Sees YOU” and “Fascinate – How to Make Your Brand Impossible to Resist” Before researching the science of fascination, Sally rose to the top of the advertising profession in her early 20s, writing ads that fascinated millions of consumers. The title of her presentation was “How to FASCINATE: From First Impression to Lasting Value”
  • Over deliver in One area – Stop trying to be all things to all people
  • You do not have to fix anything – you do have to accentuate your most valuable areas
  • Avoid your competitive disadvantages
  • Every time you communicate, you are either adding value, or taking up space!
  • IMG_7875 small
  • Sally told of going to an theme park where she saw a ticket booth that sold tickets to two rides.  The orange ticket was for a ride with multiple safety warnings.  There was a long line at the entrance to the orange ride.  The other ticket was green, there were no safety warnings posted about that ride.  Also, the was no line for the green ride.  She went on the orange ride, it was great.  Later, she got curious and went on the green ride.  She found the rides were IDENTICAL.  The business point is the theme park understood their target customer’s value proposition and desire for a little danger.  Do you completely understand what your target customer values?
Our next speaker was serial entrepreneur Troy Hazard, www..troyhazard.com author of several books including “Future Proofing Your Business” and “The Naked Entrepreneur”.  The title of Troy’s presentation was “Purpose, Passion, People & Profits”
  • Always respect the business corrections and cycles
  • There are 4 cycles
    1. Your Revenue
    2. The Economy
    3. Your Industry
    4. The emotional cycle – market sentiment
      • Opportunity occurs where these cycles converge
  • In addition to understanding the value your business brings to your market, you as a business owner, must know what you want your business to do for you
  • Every day Troy asks himself and his team the following two questions:
    1. “What is your greatest success and what can I learn from it?”
    2. “What is your challenge and how can I help you?”
  • The five keys to leadership he learned from being a father (E I E I O)
    1. Engage energetically
    2. Inspire greatness (strive to have tomorrow be better than today)
    3. Evoke conscious thought (give everyone a voice)
    4. Involve everyone (don’t under estimate before you understand)
    5. Organize Yourself first
  • Use your ideal (3 – 5 years from now) organizational chart to challenge your team to become who they need to be to fill the positions above them
This is just my BFOs from about 60% of the first day of BEF.  The best Troy Hazard BFOs are yet to come.  To be continued …

2015 Business Excellence Forum – Blinding Flashes of the Obvious – Part 2

Here are some more BFO’s from February’s 2015 North American Business Excellence Forum (#BEF2015) and Awards.  On the second day of the conference, we were privileged to be entertained, motivated and advised by Jeffrey Gitomer (@gitomer facebook.com/jeffreygitomer linkedin.com/in/jeffreygitomer) a well known speaker, blogger, author and trainer focused on sales.  His style is rapid fire; I could barely keep up with him with my notes.  Nevertheless, here are some of my top Gitomer BFO’s :
  • Gitomer Rule #1 – Make the prospect laugh and think within the first minute, or you’ll spend the rest of your time trying to recover
  • People don’t like to be sold, they like to buy – One of his core lessons
  • Tell stories that make you believable, facts and figures are forgotten, stories are TOLD and RETOLD
  • Control and engage a conversation by asking questions
  • Service after the sale leads to both Reputation and Referrals
  • Service response for non-salespeople is more powerful than sales – Everyone is in SALES
  • You MUST be perceived to be EASY to do business with 7.365
  • The biggest barrier to sales is fear of consequences
  • Become known as a person and business of value.
And many, many more. I strongly suggest that you subscribe to Gitomer’s Sales Caffeine newsletter (www.salescaffeine.com) for further insight into sales and selling. Brad Sugars, Founder and Chairman of ActionCOACH returned to the stage and spoke about some of the basic concepts that are the foundation of ActionCOACH.  Here are some of my BFO’s from Brad, in no particular order:
  • The ActionCOACH Formula for Change – (D x V) + F > R
    • Dissatisfaction (with the current situation)
    • Vision (what will be after the change)
    • First Steps (make them easy)
    • Resistance (to the change)
  • BE x DO = HAVE – Ever wonder why most multi-million dollar lottery winners become worse off financially than they were before they won the millions within a shockingly short time? The answer is they didn’t have the BEing of a millionaire and therefore didn’t DO what millionaires do and therefore didn’t truly HAVE the millions. You must BE whatever you need to be in order to truly and continually achieve your goals.
  • Living your life above the line of choice
    • Above the line is Ownership, Accountability and Responsibility – have an OAR to steer your life
    • Below the line is Blame, Excuses and Denial – you might as well stay in bed
  • Watch of for the Taps on your Shoulder – Because problems that are unaddressed just get bigger as time passes, you need to tune into the early warnings, the “taps on your shoulder” before you get smacked with a a 2×4, or worse hit by a Mack truck further down the road of life
  • If you build a business to be replicable (even if you have no plans to replicate) it will be stronger and more valuable – Propels you toward the ActionCOACH definition of a successful business A Commercial Profitable Enterprise That Works Without You
  • If it is being done, it can be done, and therefore You/I Can Do It! – A great attitude to have in life
  • Determine what is the highest and best use of your time, and adhere to it
Two more very important BFO’s from Brad Sugars:
  • When you believe in your mission, you have a moral and ethical obligation to follow it
  • Knowledge is not the problem, it is lack of ACTION
Finally, every speaker who presented at the BEF said the following in one way or another: Schedule Time To Think – Those who think govern those who labor

What Can We Learn About Business From The Boston Pops – Part 2

About two weeks ago I went to a wonderful Boston Pops concert at Tanglewood.  While enjoying the concert, my mind wondered to business and I had two Blinding Flashes of the Obvious (BFOs). My first BFO was the subject of Part 1 of this post, that a well run business is like a symphonic orchestra.  The second BFO I had at the concert reinforced one of the core themes of my coaching; the goal of successful, effective delegation as opposed to abdication or, even worst, keeping every responsibility and task for yourself.  Something I call responsibility hoarding. I know this is an extreme example, but imagine for a moment that there were no section leaders, concert masters or first chairs in an orchestra.  That there was no one the conductor could delegate local leadership to, no one to be responsible for assisting the conductor with interpreting and communicating his or her vision of the performance of each piece of music to be presented. Without section leaders present during rehearsals, both the conductor and the orchestra cannot maximize the value of their time.  When the conductor works with the violins, the other sections are listening but idle.  Major orchestras with section leaders, often have separate concurrent sectional rehearsals, a much more effective use of everyone’s time.  During concerts, when the conductor turns his or her attention stage right, toward the violins, the other sections do not get lost, they can follow their section leaders.  Bottom line, the conductor, and by extension, the entire orchestra, gets the benefit of tremendous time and operational leverage. So in your business, you should always be aware of the following key questions:

-Have you identified your team (both internal and external)? -Are you delegating?  Successfully and effectively? -Are you even trying to delegate those things you are not good at, hate doing or shouldn’t be doing?

If you answered NO to any of these questions, you must answer YES to the next question:

-Are you your businesses biggest roadblock, in the way of growth and long term success?

No delegation equals no consistent growth, no long-term success and you becoming, if you haven’t already, a slave to your business with no exit plan.  I don’t mean to imply that successful, effective delegation is easy.  Delegation is both an art and a science which must be studied before it can put into your daily routine.  It starts with your desire to get leverage in your business, a desire to delegate. If you are not currently delegating, are not getting the results you expect in your business, have no plans to delegate or don’t know how to begin delegating, get thee to a business coach.  Any of my colleagues at ActionCOACH and I are expert in successful, effective delegation.