While reviewing my notes for this blog, I noticed that I omitted two Elizabeth McCormick BFOs from Part 1
o Communicate - Positive & Proactive
o Aviate - Take Action
o Navigate - Clarity
Elizabeth McCormick was followed by Chris Voss, CEO of The Black Swan Group, LTD and co-author of Never Split the Difference: Negotiating As If Your Life Depended On It. He spent 24 years working in the FBI Crisis Negotiation Unit and was the FBI's chief international hostage and kidnapping negotiator from 2003 to 2007. There were only a few BFOs from Mr. Voss, however they were MAJOR. During negotiations:
Our next speaker was Dr. Tony Alessandra, CEO of Assessments 24x7, LLC. Dr. Alessandra is a prolific author with 30 books translated into over 50 foreign language editions, including the newly revised, best-selling The NEW Art of Managing People; Charisma; The Platinum Rule; Collaborative Selling; and Communicating at Work. ActionCOACH has a strategic partnership with Assessments 24x7 that enables my colleagues and I to offer a variety of online assessments, including the widely used DISC profile, the Hartman HVP, Motivators (Values/PIAV) assessment, and several 360º effectiveness assessments. BFOs from Dr. Alessandra include:
o Understand your Uniqueness’s, Advantages & Disadvantages
o To dig deeper and to differentiate your offering from your competition in a given situation use this tool
• How well does our solution address the needs and goals you expressed earlier?
• What other advantages do you see in our solution?
• How closely does this solution fit your budget & timeline?
• How will you determine the success of our solution?
• What needs do you see that I might have missed?
This concludes the major BFOs from the first day of the Business Excellence Forum. Stay tuned for day 2’s BFOs, coming soon.
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