A University Hospital Department Chairperson

 Working with Michael Breitman was instrumental in helping me prepare for one of the most significant transitions in my career. When the opportunity arose to move from Vice Chair to Chair of my department following the retirement of the previous Chair, Michael guided me through every step of the preparation process.

His coaching helped me clarify my vision for the department, sharpen my leadership messaging, and develop compelling, well-structured campaign presentations for the hospital’s senior management and board of directors. Michael’s insights and strategic guidance gave me the confidence and clarity I needed to effectively present my candidacy — and ultimately secure the promotion.

Since stepping into the Chair role, Michael and I have continued to work together as I lead efforts to grow the department. His ongoing support has been invaluable as I navigate the challenges and opportunities of departmental leadership. Michael has a unique ability to challenge your thinking while offering practical, actionable feedback. I’m grateful for the role he continues to play in my leadership journey.

Due to Hospital policy, my client’s name and organization have been withheld. For additional details, please contact me directly.

An Orthopaedic Surgeon

Working with Michael Breitman had a significant impact on the growth of my orthopedic surgery practice. As a specialist in knee and hip replacements, I wanted to expand my reach while maintaining a high level of patient care. Michael introduced me to the ActionCOACH Business Chassis — also known as the 5-Way Formula — and helped me apply it in practical, targeted ways.

We focused on the two primary sources of referrals: happy patients and referring physicians. With Michael’s guidance, and in collaboration with my practice manager, we made it easier for satisfied patients to refer others, and we developed a new brochure specifically for physicians who might refer patients to our practice. Both strategies were enhanced by an revising and consistently following a gratitude procedure expressing our thanks to referring patients and doctors.

The results were remarkable. My monthly average for joint replacement procedures increased from 9 to 14 — a growth of over 55%. Michael’s coaching gave me a clear framework, helped align my team’s efforts, and ultimately contributed to better service and stronger relationships with both patients and professional peers.

Due to Hospital policy, my client’s name and organization have been withheld. For additional details, please contact me directly.

"If you have been doing this by yourself, you don't know what you're missing. Michael will impress you."

- Roger (New York, NY)